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Last Updated — May 2026
Privacy Policy
JupitronX is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with applicable data protection laws including India's Digital Personal Data Protection Act 2023 (DPDP Act).
01 — DATA CONTROLLER
Who We Are
JupitronX ("we", "us", "our") operates the JupitronX digital asset platform available at www.jupitronx.com. We are the data controller responsible for your personal information.
Contact: support@jupitronx.com
02 — DATA WE COLLECT
Information We Collect
We collect the following categories of personal data:
| Data Type | Examples | Purpose |
| Identity Data | Full name, date of birth, government ID | KYC verification, account creation |
| Contact Data | Email address, mobile number | Account communication, OTP verification |
| Financial Data | Wallet address, transaction history, staking amounts | Platform services, yield distribution |
| Technical Data | IP address, device info, browser type | Security, fraud prevention |
| Usage Data | Pages visited, features used, time on platform | Platform improvement |
| Communication Data | Support tickets, chat messages | Customer support |
03 — HOW WE USE DATA
How We Use Your Information
We use your personal data for the following purposes:
- Creating and managing your JupitronX account
- Processing staking transactions and distributing yields
- Verifying your identity (KYC/AML compliance)
- Sending important account notifications and updates
- Preventing fraud and ensuring platform security
- Complying with legal and regulatory obligations
- Improving our platform and user experience
- Sending marketing communications (only with your explicit consent)
04 — LEGAL BASIS
Legal Basis for Processing
We process your data based on the following legal grounds:
- Contract Performance — Processing necessary to provide our services
- Legal Obligation — KYC/AML compliance requirements
- Legitimate Interest — Fraud prevention, platform security
- Consent — Marketing communications, optional data collection
05 — DATA STORAGE
Data Storage & Security
Your personal data is stored on secure servers with industry-standard encryption. We implement the following security measures:
- SSL/TLS encryption for all data transmission
- AES-256 encryption for stored sensitive data
- Regular security audits and penetration testing
- Access controls — only authorized personnel can access your data
- Two-factor authentication for administrative access
We retain your data for as long as your account is active and as required by applicable laws. After account closure, data is retained for a minimum of 5 years for compliance purposes.
06 — DATA SHARING
Third Party Data Sharing
We do not sell your personal data. We may share your data with:
- KYC/AML Providers — For identity verification
- Payment Processors — For transaction processing
- Legal Authorities — When required by law or court order
- Cloud Service Providers — For secure data storage
- Analytics Providers — Anonymized usage data only
All third parties are contractually bound to protect your data and use it only for specified purposes.
07 — YOUR RIGHTS
Your Data Rights
Under DPDP Act 2023 and applicable laws, you have the right to:
- Access — Request a copy of your personal data
- Correction — Request correction of inaccurate data
- Deletion — Request erasure of your data (subject to legal obligations)
- Portability — Receive your data in a structured format
- Objection — Object to certain processing activities
- Withdraw Consent — Withdraw marketing consent at any time
To exercise any of these rights, contact us at: support@jupitronx.com
We will respond to all requests within 30 days.
08 — COOKIES
Cookie Policy
We use the following types of cookies:
- Essential Cookies — Required for platform functionality (cannot be disabled)
- Analytics Cookies — Help us understand platform usage (can be disabled)
- Security Cookies — Fraud prevention and session management
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.
09 — DATA BREACH
Data Breach Policy
In the event of a personal data breach that poses a risk to your rights and freedoms, we will:
- Notify relevant authorities within 72 hours of becoming aware
- Notify affected users without undue delay
- Take immediate steps to contain and remediate the breach
- Document all breach incidents and our response
10 — CONTACT
Privacy Contact
For any privacy-related queries, data requests, or concerns:
support@jupitronx.com
Website: www.jupitronx.com
We are committed to resolving all privacy concerns promptly and transparently.